20+ Years Across Strategy, Technology & Operations

Michał Krauze

Closing the Gap Between Strategy and Execution

Partnering with boards and executive teams to create strategy, plan technology, drive digital transformation, and develop the leaders who deliver it.

Advise· Create· Plan· Transform· Speak· Train
Michał Krauze
ABSL Technology Co-Leader·CCIFP Advisory Board·University of Łódź VIP Alumnus
20+ Years International & Multidisciplinary
3,000+ FTE Saved via Europe-Wide Optimization
250+ FTEs at Peak Management Scale
10 Years in Executive Leadership
$20M Digital Revenue Delivered

How I Work With You

I work across six modes: advising, creating strategy, planning technology, leading transformation, speaking and training. Engagements can stand alone or combine, depending on what your organisation needs.

Advise

Board & Executive Advisory

An independent voice for boards and leadership teams. I help them ask sharper questions and govern transformation with confidence.

  • Non-executive and advisory board mandates
  • Digital and technology governance frameworks
  • Challenging management assumptions on transformation programmes
  • Independent risk assessment of technology investments
  • Audit and risk committee support on digital and operational matters
  • Board education on AI, automation and emerging technology
Create

Strategy Creation & Development

I design digital, technology and operational strategies from the ground up. Not slide decks, but roadmaps that actually get implemented.

  • Digital, technology and operating-model strategy
  • Moving from staff augmentation to value-based models
  • Operational transformation roadmaps
  • Strategic priority setting and KPI frameworks
  • Business case development for major investments
  • Strategy execution and follow-through
Plan

Technology Planning & Investments

I help leaders make sound technology decisions. Solution selection, build versus buy, investment sequencing and vendor governance.

  • Technology portfolio assessment and rationalisation
  • Multi-year technology investment planning
  • Identifying AI and automation opportunities
  • Build, buy or partner decision frameworks
  • Bridging technical teams and business leadership
Transform

Digital & Process Transformation

I design and deliver transformation programmes end to end. AI, automation and RPA, combined with practical process improvement.

  • AI, automation and RPA programme design
  • Process improvement and redesign
  • Productivity and FTE saving programmes
  • Quality and continuous improvement frameworks
  • Operating cadence and business reviews
Speak

Keynote & Conference Speaking

Evidence-based talks for conferences and executive forums. I speak on digital transformation, AI, operational excellence and technology strategy.

  • AI and automation: from hype to hard savings
  • Digital transformation leadership
  • Operational excellence as a growth strategy
  • Change management and culture transformation
  • Technology strategy for boards and executives
  • Available in Polish and English
Train

Training & Capability Building

Practical training and workshops for teams and leaders. Hands-on and built on real delivery experience, not theory.

  • Technology and digital upskilling
  • Process improvement training
  • Delivery and operational excellence
  • Leadership and change management
  • Tailored to your teams, in Polish or English

A Practitioner, Not Just a Consultant

Most transformation programmes fail in the same place. The gap between strategy and execution. Closing that gap is what I do. Through MK Advisory, I work with boards and leadership teams on strategy, technology and transformation that actually gets implemented.

I have spent over 20 years at the intersection of strategy, technology and operations across Europe, including 18 years at Infosys BPM. As part of its European Senior Management Team, I held a functional, cross-centre mandate: digital delivery excellence, productivity and automation savings, digital revenue growth and strategic transformation. More recently I led business development and strategic partnerships at Onwelo.

My advice is shaped by what I have actually delivered. Automation and optimisation savings worth 3,000+ full-time roles. Lean and Six Sigma cultures embedded across multi-country organisations. Over $20M of digital revenue delivered. I have owned the P&L as an operator and advised the boards that govern it. That hands-on perspective is what I bring into the boardroom.

What I care about is turning ambition into roadmaps that get implemented, technology spend into measurable outcomes, and capable managers into the next generation of technology leaders. I am as comfortable challenging a board's assumptions as rolling up my sleeves with a delivery team. I work in English and Polish, based in Łódź, with clients across Europe.

Professional Experience

Strategy & Advisory
Strategy & Operating Models · Board & Executive Advisory · Business Case & Investment Planning
Technology & AI
AI & Digital Strategy · Automation & RPA · Data-Driven Decision Making
Transformation & Delivery
Digital & Process Transformation · Operational Excellence (Lean, Six Sigma) · Quality, Audit & Risk
Leadership & People
Cross-Border & Intercultural Leadership · Change Management · Stakeholder Management
Track Record
Jul 2026 – Present

Founder & Principal Advisor

MK Advisory

Independent advisory on strategy, technology and transformation. Helping boards and leadership teams close the gap between strategy and execution.

Feb 2025 – Jun 2026

Executive Director, Business Development

Onwelo

Drove new-client acquisition and strategic partnerships. Shifted the firm's model from talent leasing to business transformation.

Jan 2020 – Feb 2025

Europe Head of Digital Delivery & Quality

Infosys BPM · Łódź (European scope)

European Senior Management Team. 150+ developers across 10+ centres. ~700 FTEs of automation savings. Digital revenue $0.5M to $6M at ~30% margin.

Jan 2014 – Dec 2020

Delivery Excellence Head

Infosys BPM · Łódź

Automation, Lean and Six Sigma, and quality for the Poland centre. 1,000+ FTE productivity gains over seven years.

Apr 2012 – Aug 2015

Transformation & Operations Manager

Infosys BPM · Łódź

$5M+ p.a. operations across 250 FTEs. Grew the team 20 to 140 in 24 months. Global end-to-end process transformation.

2005 – 2012

Earlier Career — Engineering to Operations Leadership

Infosys BPM · Philips Polska SSC

From software engineer to senior team and operations roles. The practitioner base behind later transformation leadership.

Recent Speaking Record
17–19 Jun 2026 · Wrocław

ABSL Summit 2026

Speaker (3-day participant) · „Stop Automating Wrong: A Field Guide to AI, RPA and Everything in Between.”
9 Jun 2026 · Katowice

GBS Lions' Talks — AI as a GBS Change Driver

Speaker · „Everyone will code — someone has to own it.” (host Eurofins, co-org ABSL Poland)
3 Mar 2026 · Łódź

ABSL Talent & DTT Community of Practice

Co-host · Digital Workforce Intelligence.
2 Mar 2026 · Kraków

GBS Lions' Talks — AI in the GBS World

Speaker · „A new era of cybersecurity enabled by AI.”
Feb 2026

Executive Roundtable — Vienna Institute (wiiw)

Panellist · Supply chains, investment and the role of CEE (50+ leaders).
21–22 Nov 2023 · Łódź

ABSL Digital, Technology & Transformation Club

Speaker · „To GenAI or not to GenAI.”
Recent Conferences & Engagement
  • European Economic Congress (EEC) — Katowice, 22–24 Apr 2026
  • Forum Gospodarcze „Rzeczpospolitej” — Warsaw, 25 May 2026
  • Forum Dostawców ORLEN (IT) — Katowice, 12 May 2026
  • CCIFP Annual Gala — Warsaw, 2026
Roles & Memberships
ABSLAssociation of Business Service Leaders · Technology Co-Leader, Łódź
CCIFPFrench-Polish Chamber of Commerce · Advisory Board Member

Active in CCIFP CEO Meetings and Rendez-vous Business.

Speaking venues include ABSL Conferences · CCIFP Forums · Client Executive Events · Industry & Education Forums · Business Networking

Values

The principles I bring to every engagement.

01Integrity
I tell boards what they need to hear, not what is comfortable. My independence is the value I bring.
02Ownership
I treat your result as mine. Advice without accountability for the outcome is just an opinion.
03Innovation
New technology only matters when it delivers. I care about savings, not hype.
04Commitment
I take on work I believe in and commit fully. Energy is contagious in a transformation.
05People First
Transformation happens through people. I have sat on both sides of the table and lead change with the human cost in mind.
06Impact
I measure success by what changes after I leave, not by the deck I hand over.

Giving Back & Making a Difference

Leadership carries responsibility beyond the boardroom. I am committed to contributing to the wider community — through education, mentoring the next generation of leaders, and active participation in business and civic organisations.

What People Say

Testimonials from clients, partners, and colleagues across Europe.

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Let's Talk

Interested in an advisory engagement, a board role, or an exploratory conversation? I'd be glad to hear from you.

Location Łódź, Poland
Available across Europe
Languages Polish (Native)  ·  English (C1)